It is currently Mon Aug 04, 2025 2:59 pm

All times are UTC - 5 hours



Forum rules


Please read the stickied topic marked "Please read before posting"~

Please only post here if you need technical help with BattleDawn, or if you have information that can help someone.

Please stay on topic.

No spam.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 
Author Message
 Post subject: Login screen won't load
PostPosted: Tue Sep 21, 2010 10:55 am 
Private
Private
 Profile

Joined: Thu Sep 16, 2010 6:33 pm
Posts: 1
it loads up to 100% then after it just stays on a blank screen saying "Loading...." Any suggestions how to fix this?


Top
 

 Post subject: Re: Login screen won't load
PostPosted: Tue Sep 21, 2010 5:39 pm 
Major
Major
User avatar
 Profile

Joined: Sat Dec 19, 2009 7:48 pm
Posts: 2691
Gender: male
refresh or close and reopen browser

_________________
Image

Image


Top
 

 Post subject: Re: Login screen won't load
PostPosted: Wed Sep 22, 2010 4:31 am 
Sergeant Major
Sergeant Major
 Profile

Joined: Mon Jun 01, 2009 5:32 am
Posts: 15978
you could try to clear cache and cookies, then reboot browser :)

_________________
UPDATE SUPER MECHS
BRING BACK 2016
STOP RUINING YOUR COMMUNITY


Top
 

 Post subject: Re: Login screen won't load
PostPosted: Thu Sep 23, 2010 10:21 am 
Lieutenant Major
Lieutenant Major
User avatar
 Profile

Joined: Mon Aug 02, 2010 9:14 pm
Posts: 1621
Location: California, USA
Also, check you're connection, it won't load sometimes if you have bad internet.

_________________
TMOG has left.

No signatures will be made.

Spam Day RPs have been thrown away.

Tittle as Maintenance Team and GM as been abandoned.


Good luck with the forums, you'll need it.


Top
 

 Post subject: Re: Login screen won't load
PostPosted: Thu Sep 23, 2010 11:13 pm 
Major
Major
User avatar
 Profile

Joined: Mon Jun 01, 2009 4:16 am
Posts: 3103
Location: No.
that used to happen to me but try using a diferent browser if the clear cache doesn't work :D

_________________
Image
Sig thanks to Darklighter!
CoTM Winner: October


Top
 

 Post subject: Re: Login screen won't load
PostPosted: Fri Sep 24, 2010 5:08 pm 
Lieutenant Major
Lieutenant Major
User avatar
 WWW  Profile

Joined: Sun May 31, 2009 10:47 pm
Posts: 2387
Location: U.S.A.
Gender: male
We have been getting scattered reports of this happening, sometimes even within our own moderator ranks. Unfortunately, despite my best efforts, I am often unable to find any resolution to this issue. Fortunately, this seems to clear up on its own most of the time which leads me to believe it is a connectivity or networking issue.

We dont have any IPs currently blacklisted right from the server so there should be nothing on our end blocking you from, at the very least, being able to log into your account to get a reason in the event that any ban occured (not that I am saying you are banned or anything :D ).

You can just try to wait it out, or you can try to run a trace route in your operating system and send a ping to battledawn.com to see if there is anything interrupting the signal path over the net between you and the site servers. If you dont know how to run a trace route on your OS, you can google it. Plenty of simple tutorials are readily available on the net for that function on pretty much any conventional operating system.

In the event that you run a trace route and see a bunch of asterisks (* symbol), these indicate dropped packets. The traceroute will also give you ping times on each step of the path between you and the game servers. constant triple-digit ping times along the path indicate connectivity issues as well. Combination of the two in excess amounts would most certainly be a culprit, and in this event you would contact your ISP to inquire about any network issues they may be aware of and how long to expect to have them.

_________________
Battle Dawn Staff
Community Management Specialist
Technical Support
World Administrator
Music Composer

Welcome to the best free multiplayer war strategy game on the web!


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
cron

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl