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Ilona
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Post subject: Purchasing issues on Super Mechs  Posted: Fri Sep 23, 2016 2:00 am |
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Joined: Sun Mar 21, 2010 3:02 pm
Posts: 1763
Gender: female
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Dear Pilots,
we got reports that many players who did an purchase in the last days haven't gotten their tokens and might even be unable to log in. We are very sorry about that!
Our developers have found the reason and are working on a fix right now.
I will update this thread as soon as I have more information.
Thanks,
Ilona
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Ilona
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Post subject: Re: Purchasing issues on Super Mechs Posted: Fri Sep 23, 2016 5:22 am |
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Joined: Sun Mar 21, 2010 3:02 pm
Posts: 1763
Gender: female
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Short update:
The login issue is already fixed now.
We are working currently on crediting the affected accounts
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Aedrone
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Post subject: Re: Purchasing issues on Super Mechs Posted: Fri Sep 23, 2016 8:39 am |
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Joined: Wed Sep 23, 2015 12:41 am
Posts: 198
Location: KiLLin Ville
Gender: male
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Thanks
_________________
• i Am KiLLin It •
Player ID: 14455042
Experience Counter: 565.224
F2P Mythical items Counter: 64
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idabagussutisna
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Post subject: Re: Purchasing issues on Super Mechs Posted: Wed Sep 28, 2016 1:10 am |
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Joined: Sat May 07, 2016 8:25 pm
Posts: 7
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Ilona wrote: Dear Pilots,
we got reports that many players who did an purchase in the last days haven't gotten their tokens and might even be unable to log in. We are very sorry about that!
Our developers have found the reason and are working on a fix right now.
I will update this thread as soon as I have more information.
Thanks,
Ilona
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FozzieBear
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Post subject: Re: Purchasing issues on Super Mechs Posted: Wed Sep 28, 2016 9:18 am |
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Joined: Fri May 13, 2016 4:19 pm
Posts: 1
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Thank you.
I am waiting for 2 2500 token packages !!
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1160737817346941
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Post subject: Re: Purchasing issues on Super Mechs Posted: Wed Sep 28, 2016 9:23 am |
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Joined: Thu Sep 15, 2016 9:36 pm
Posts: 2
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hello i am waiting for tokens too sorry my bad english
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1160737817346941
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Post subject: Re: Purchasing issues on Super Mechs Posted: Thu Sep 29, 2016 2:51 am |
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Joined: Thu Sep 15, 2016 9:36 pm
Posts: 2
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hoiw long do we must wait for the buyed tokens?
pls update ur post thx
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Alexander
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Post subject: Re: Purchasing issues on Super Mechs Posted: Fri Sep 30, 2016 3:40 pm |
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4589
Location: The Netherlands
Gender: male
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Hey guys, Issues should be solved now. If you are missing something still, please email me your receipt at [email protected] and I will help you! Thanks!
_________________
Best Regards,
Alexander
Product Manager
Battle Dawn
Skype: dreamerofdestruction
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rastafart
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Post subject: Re: Purchasing issues on Super Mechs Posted: Sat Oct 01, 2016 2:16 pm |
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Joined: Mon Dec 28, 2015 7:38 pm
Posts: 5
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er...
could this all explain WHY I can't buy a mythical box knowing I've got 2,503 Tokens?
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jenter120
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Post subject: Re: Purchasing issues on Super Mechs Posted: Sat Oct 01, 2016 6:02 pm |
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Joined: Fri Oct 09, 2015 7:48 pm
Posts: 152
Gender: female
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Ok..soo I would like to know why I can't buy any,silver,gold or mythical boxes when I have more then enough tokens,all it does is throw me out of my account and force me to have to relog in and even cleaning cache and cookies does nothing to help.
_________________
#Coco The Neko Goddess
Nekos Are Love Nekos Are Life
My Youtube Channel:Coco The Neko Sm
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