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 Post subject: Re: Free token system not working
PostPosted: Thu Jun 02, 2016 6:04 pm 
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EnSabahNur wrote:
The problem is with the Supersonic site. Here is what happened today, which is an improvement from all last week.

The add to watch a video came up. I watched it, it said I earned 2 tokens and I did earn 2 tokens. I clicked "earn more".

A new add to watch the same video came up. I watched it, it said I earned 2 tokens and I did NOT earn any tokens. I clicked "earn more".

Then the diabetes wristband add popped up and I was locked up again. There is nothing I can do on their site to get the "earn more" button to light up. There is also nothing I can do on their site to earn tokens. If that add pops up, The system no longer works. Not to mention, the second add I watched which did not reward tokens. The whole system seems broken.


Refreshing might fix supersonic from what I understood.

Also, apparently filling in fake details can cause problems (and possibly get you in trouble for fraud).

Looking into this further still..

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Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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 Post subject: Re: Free token system not working
PostPosted: Fri Jun 03, 2016 1:21 pm 
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Alexander wrote:
EnSabahNur wrote:
The problem is with the Supersonic site. Here is what happened today, which is an improvement from all last week.

The add to watch a video came up. I watched it, it said I earned 2 tokens and I did earn 2 tokens. I clicked "earn more".

A new add to watch the same video came up. I watched it, it said I earned 2 tokens and I did NOT earn any tokens. I clicked "earn more".

Then the diabetes wristband add popped up and I was locked up again. There is nothing I can do on their site to get the "earn more" button to light up. There is also nothing I can do on their site to earn tokens. If that add pops up, The system no longer works. Not to mention, the second add I watched which did not reward tokens. The whole system seems broken.


Refreshing might fix supersonic from what I understood.

Also, apparently filling in fake details can cause problems (and possibly get you in trouble for fraud).

Looking into this further still..


I wasn't trying to give fake details. I was trying to do anything I could to get the add to go away. I did not want to complete the add but it locked up the entire system and wouldn't allow me to do anything else. If there was a next button there would have been no issue.


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 Post subject: Re: Free token system not working
PostPosted: Mon Jun 06, 2016 10:42 am 
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Joined: Tue Dec 22, 2015 8:53 pm
Posts: 27
Alexander wrote:
EnSabahNur wrote:
The problem is with the Supersonic site. Here is what happened today, which is an improvement from all last week.

The add to watch a video came up. I watched it, it said I earned 2 tokens and I did earn 2 tokens. I clicked "earn more".

A new add to watch the same video came up. I watched it, it said I earned 2 tokens and I did NOT earn any tokens. I clicked "earn more".

Then the diabetes wristband add popped up and I was locked up again. There is nothing I can do on their site to get the "earn more" button to light up. There is also nothing I can do on their site to earn tokens. If that add pops up, The system no longer works. Not to mention, the second add I watched which did not reward tokens. The whole system seems broken.


Refreshing might fix supersonic from what I understood.

Also, apparently filling in fake details can cause problems (and possibly get you in trouble for fraud).

Looking into this further still..


Is this still being looked into? Refreshing does nothing for this issue.


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 Post subject: Re: Free token system not working
PostPosted: Mon Jun 06, 2016 4:39 pm 
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Joined: Wed Jun 03, 2009 6:41 am
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EnSabahNur wrote:
Alexander wrote:
EnSabahNur wrote:
The problem is with the Supersonic site. Here is what happened today, which is an improvement from all last week.

The add to watch a video came up. I watched it, it said I earned 2 tokens and I did earn 2 tokens. I clicked "earn more".

A new add to watch the same video came up. I watched it, it said I earned 2 tokens and I did NOT earn any tokens. I clicked "earn more".

Then the diabetes wristband add popped up and I was locked up again. There is nothing I can do on their site to get the "earn more" button to light up. There is also nothing I can do on their site to earn tokens. If that add pops up, The system no longer works. Not to mention, the second add I watched which did not reward tokens. The whole system seems broken.


Refreshing might fix supersonic from what I understood.

Also, apparently filling in fake details can cause problems (and possibly get you in trouble for fraud).

Looking into this further still..


Is this still being looked into? Refreshing does nothing for this issue.



Oops! Sorry.

So busy right now, forgot to reply, my fault very sorry!

We passed it on to the guys at Super Sonic, they'll look into it hopefully.

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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