EnSabahNur wrote:
Alexander wrote:
EnSabahNur wrote:
The add for the diabetes bracelet is causing multiple problems.
1. It doesn't recognize my address. So I had to make one up.
2. It doesn't allow me to proceed past the free offers page.
3. It will not give completion or any tokens.
4. And worst of all it will not go away to let me view another offer.
It's just a broken offer that I cannot advance past and cannot get any tokens because of. This add needs to be removed.
I'm losing tokens right now because of it.
Hey there,
Thanks for contacting us

Please report this to the provider you used.
We don't control the ads - we use a third party to provide them, they simply inform us what to add your account.
Thank you.
Just so we're clear, there is no provider I can contact. It's an add that I can't progress past now and there is no link for me to contact anyone.
Which of the systems were you using precisely?
We're sorry for the frustrations, to put it simple we have no control over our ad providers at all, we simply send them a player and they tell us who to give tokens and pay us for it..
With the one we used on BD.com there have been many many problems (we have considered removing it for this reason), with sm.com thankfully less so.
Is this persona.ly or supersonic?
Ill ask around and see if we can do anything for you.
Please keep in mind we have literally 0 control over these companies or their products. The best chance we have is asking them to fix it, or finding a link for you. (Some companies arent willing to talk with us - they only have support for end users

).
From my understanding the providers we use for supermechs however are a lot better than most so hopefully they can figure this out.
Again we're very sorry, we'll do what we can for you, but this is difficult.