It is currently Mon Aug 04, 2025 2:57 pm

All times are UTC - 5 hours



Forum rules


Please read the stickied topic marked "Please read before posting"~

Please only post here if you need technical help with BattleDawn, or if you have information that can help someone.

Please stay on topic.

No spam.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 16 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: Connection problems - can login but can't stay logged in
PostPosted: Thu Oct 07, 2010 9:49 am 
Corporal
Corporal
User avatar
 Profile

Joined: Wed Sep 22, 2010 3:37 pm
Posts: 41
ok. I've read the posts on login problems and tried all the suggestions but still battle to login to your site and more importantly, the game client. It seems my session is closed randomly from your side.

My actions:

1.
Cleared cache
Cleared cookies


2.
Go to http://www.battledawn.com/forum/
Click login

It then shows me that I have logged in successfully. address bar shows: http://www.battledawn.com/forum/ucp.php?mode=login
After about 1-2 seconds, it redirects to: http://www.battledawn.com/forum/
It does not show that I'm logged in. Try again and again, same thing.


3.
The only way I can get in is by going here: http://www.battledawn.com/forum/viewforum.php?f=47
Then click on New Topic, it takes me here: http://www.battledawn.com/forum/posting.php?mode=post&f=47

I noticed that this login form is slightly different to the other one. It has a checkbox for 'Log me on automatically each visit'. Clicking this option is the only way I can login and even then it is erratic - works sometimes, doesn't work sometimes. I tick this option and then login. Now it takes me here: http://www.battledawn.com/forum/. The page actually shows I'm logged in as Dragoa. Weird thing is it did not take me to the new topic page, it redirected me to the forum page yet again. Now if I click this link again http://www.battledawn.com/forum/viewforum.php?f=47 and then on New Topic, it works. I'm now at http://www.battledawn.com/forum/posting.php?mode=post&f=47 and can enter a new topic. Phew, finally. Think you're tired of reading this, try logging in like this... lol.

I've also sent email to [email protected] but they could not help me - just blaming things on my browser, anti-virus, and/or isp. Surely the problem is on your side, not mine.




If the problem can be fixed here, I'm sure the problem on logging in to the game client will also be sorted out.


It seems my session is just closed arbitrarily - no apparent reasons on my side. Sometimes I'm logged for long periods, other times I can barely stay logged in for a second.

PLEASE HELP!!!!!!!!!!!


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Thu Oct 07, 2010 4:53 pm 
Sergeant Major
Sergeant Major
 Profile

Joined: Mon Jun 01, 2009 5:32 am
Posts: 15978
Reported on to the admins, hope to help you as soon as possible! :)

_________________
UPDATE SUPER MECHS
BRING BACK 2016
STOP RUINING YOUR COMMUNITY


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Thu Oct 07, 2010 6:31 pm 
Lieutenant Major
Lieutenant Major
User avatar
 Profile

Joined: Mon Aug 02, 2010 9:14 pm
Posts: 1621
Location: California, USA
Try having 2 tabs up at once, one logged into the forum, and 1 logged into the client. :)

_________________
TMOG has left.

No signatures will be made.

Spam Day RPs have been thrown away.

Tittle as Maintenance Team and GM as been abandoned.


Good luck with the forums, you'll need it.


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Fri Oct 08, 2010 6:57 pm 
Sergeant Major
Sergeant Major
 Profile

Joined: Mon Jun 01, 2009 5:32 am
Posts: 15978
try logging in from www.battledawn.com/client, MIGHT help as a temporary solution

_________________
UPDATE SUPER MECHS
BRING BACK 2016
STOP RUINING YOUR COMMUNITY


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Sun Oct 10, 2010 5:07 am 
Corporal
Corporal
User avatar
 Profile

Joined: Wed Sep 22, 2010 3:37 pm
Posts: 41
Tried the 2 tabs suggestion - not working.


Logging in from here www.battledawn.com/client
doesn't work. Login screen just reverts to the login screen again after clicking login button.


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Sun Oct 10, 2010 7:43 am 
Major
Major
User avatar
 Profile

Joined: Mon Jun 01, 2009 4:16 am
Posts: 3103
Location: No.
have you used a different computer?
or tried a different web browser?
i sometimes find that bd doesn't work on some computers for no apparent reason
but trying a different web browser most of the time works for me.

_________________
Image
Sig thanks to Darklighter!
CoTM Winner: October


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Sun Oct 10, 2010 9:27 pm 
Lieutenant Major
Lieutenant Major
User avatar
 Profile

Joined: Mon Dec 14, 2009 9:25 pm
Posts: 2443
Chrome usually works best but opera works as well.If you are using FireFox,try upgrading to FireFox 4 Beta

_________________
Socialite. Has-been.

No matter how long I have been gone, my heart will lead me back here.


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Mon Oct 11, 2010 2:37 pm 
Corporal
Corporal
User avatar
 Profile

Joined: Wed Sep 22, 2010 3:37 pm
Posts: 41
@professor
The funnny thing is it worked fine on my computer for the first week - no problems. This was before the latest updates were made.




I tried IE, Firefox and Safari. I doubt it's a browser problem. It seems more like the server is losing my session data.

Check this out:

1.)
I NAvigate to http://www.battledawn.com/forum/ and click on login
I get this: ucp.php?mode=login&battlegate_prod_sid=fdcfd198209bb693ee0e8f9829f99ab1
(obviously the session id differs each time...)


the login form is this:
<form action="./ucp.php?mode=login&amp;battlegate_prod_sid=4d999e56348fa26478ac755a01443015" method="post" style='text-align: center;'>

<input type="hidden" name="from" value="" />

<table class="tablebg" width="400px" cellspacing="1" style='margin: 0px auto 0px auto;'>
<tr>
<th colspan="2">Login</th>
</tr>

<tr>
<td style='text-align: center;'class="row2">

<table align="center" cellspacing="1" cellpadding="4" style="width: 300px; margin: 0px auto 0px auto; text-align: left;">

<tr>
<td valign="top" ><b class="gensmall">Username:</b></td>
<td><input class="post" type="text" name="username" size="25" value="" tabindex="1" />
<br /><a class="gensmall" href="./ucp.php?mode=register&amp;battlegate_prod_sid=4d999e56348fa26478ac755a01443015">Register</a>
</td>
</tr>

<tr>
<td valign="top" ><b class="gensmall">Password:</b></td>
<td>
<input class="post" type="password" name="password" size="25" tabindex="2" />
<br /><a class="gensmall" href="./ucp.php?mode=sendpassword&amp;battlegate_prod_sid=4d999e56348fa26478ac755a01443015">I forgot my password</a><br /><a class="gensmall" href="./ucp.php?mode=resend_act&amp;battlegate_prod_sid=4d999e56348fa26478ac755a01443015">Resend activation e-mail</a> </td>
</tr>
</table>

</td>
</tr>

<tr>
<td class="cat" colspan="2" align="center"><input type="hidden" name="redirect" value="ucp.php?mode=login&amp;battlegate_prod_sid=fdcfd198209bb693ee0e8f9829f99ab1" />
<input type="hidden" name="battlegate_prod_sid" value="4d999e56348fa26478ac755a01443015" />
<input type="submit" name="login" class="btnmain" value="Login" tabindex="5" /></td>
</tr>
</table>

</form>




2.)
I then login and it takes me to: ucp.php?mode=login&battlegate_prod_sid=1e66b1369c2c2c105f5567936ee0fa9f

part of the HTML is this:

<p class="gen">You have been successfully logged in.<br /><br /><a href="http://www.battledawn.com/forum/?battlegate_prod_sid=0e573573309a112c75637b98062e1cbc">Return to the previous page</a></p>

It then automatically redirects after a second or so to this: ?battlegate_prod_sid=0e573573309a112c75637b98062e1cbc
just showing the forum page and NOT showing that I'm logged in.




It seems like each request to your server generates a new session id. I suspect that is why I can only log in as explained in my initial post. The same thing happens but because I ticked 'log me in automatically' it does another login behind the scenes and let's me in (sometimes...)






This is really a problem for me, I can only get into the game 1 out of 6 (to 10) times. I really think this is something for your developers to look into.


I'm not even talking about logging in from the game client (i.e. http://www.battledawn.com/client/client.php?ver=13.2.0) as the login screen just freezes after I click login - I can never login like this. I suspect if the session id problem can be resolved I would be though.


I have also done a ping and tracert and all looks fine (average is 400ms);


Please pass this on to your developer(s) to look into. Thanks.

Regards
Pierre


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Tue Oct 12, 2010 12:23 am 
Sergeant Major
Sergeant Major
 Profile

Joined: Mon Jun 01, 2009 5:32 am
Posts: 15978
sorry about this taking so long, I'm starting to suspect that my skype isn't fully functioning =/

but working on giving them the message

_________________
UPDATE SUPER MECHS
BRING BACK 2016
STOP RUINING YOUR COMMUNITY


Top
 

 Post subject: Re: Connection problems - can login but can't stay logged in
PostPosted: Tue Oct 12, 2010 11:55 am 
Lieutenant Major
Lieutenant Major
User avatar
 WWW  Profile

Joined: Sun May 31, 2009 10:47 pm
Posts: 2387
Location: U.S.A.
Gender: male
I havent been having any problems with this, and the only problems I have found with others is associated with connectivity. I myself discovered some issues identical to this last week when there was alot of activity on my local network which caused a slower connection of my PC to the web. When this happened, I was booted just as you a couple times but resolved it by stopping what was going on in the other rooms while I worked.


The session values changing isnt that abnormal. Your session ID could change as you perform different actions. If you have a dynamic IP address that changes your IP frequently, it could cause problems with sessions and should be disabled to stay static while you play BD to avoid issues.

Try this though. Use tabs. First open a tab and log into the forum, and then once you have a valid session going, try to pop open another tab and play the game keeping the forum tab open.

_________________
Battle Dawn Staff
Community Management Specialist
Technical Support
World Administrator
Music Composer

Welcome to the best free multiplayer war strategy game on the web!


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 16 posts ]  Go to page 1, 2  Next

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
cron

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl