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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 10 posts ] 
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 Post subject: please elp me
PostPosted: Sat May 30, 2015 1:56 am 
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i login in my account today and i see there was nothing my mech money tokens every thing was gone only my rank 3 and level 30 was there and i dont even have money to buy anything please help


Last edited by 100004130227264 on Sat May 30, 2015 7:33 am, edited 1 time in total.

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 Post subject: Re: pleae hepl me
PostPosted: Sat May 30, 2015 5:05 am 
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This is very odd :?

Have you given out your password to anyone who could had done something like this to your account.

Or perhaps clearing Cache and cookies may help or trying a different browser. Please message back if none of this works.

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 Post subject: Re: please elp me
PostPosted: Sat May 30, 2015 7:36 am 
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i tried with chrome Mozilla and internet explorer but it dose not work and i have not give anyone my password


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 Post subject: Re: please elp me
PostPosted: Sat May 30, 2015 8:10 am 
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Did you fill in your password at any sites perhaps? Are you using multiple accounts?

It's honestly sounding quite a bit like you've let someone on your account and they decided to kill it..

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 Post subject: Re: please elp me
PostPosted: Sat May 30, 2015 8:56 am 
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how can i give someone my password because i didn't know my password when i open game in facebook it automatically opens my account without asking any password


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 Post subject: Re: please elp me
PostPosted: Sat May 30, 2015 2:48 pm 
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100004130227264 wrote:
how can i give someone my password because i didn't know my password when i open game in facebook it automatically opens my account without asking any password


Your facebook one, I mean.

Note that using multiple accounts (even through facebook) can cause problems, if you are doing so please refrain, clear cache & cookies and try to play only from 1 account.

Was there perhaps a very long time between your last logon with all our stuff, and your current? We did have to wipe accounts that had been inactive for a long time last year. (they weren't working properly anymore)

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 Post subject: Re: please elp me
PostPosted: Sat May 30, 2015 9:02 pm 
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i have clear cookies and cache and i dont have multiple accounts and i use my account daily


Last edited by 100004130227264 on Sat May 30, 2015 9:09 pm, edited 1 time in total.

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 Post subject: Re: please elp me
PostPosted: Sat May 30, 2015 9:06 pm 
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is there any way that you can give me some coins i need 500 coins so i can buy a torso legs and weapon without these i cant battle someone


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 Post subject: Re: please elp me
PostPosted: Sat May 30, 2015 9:27 pm 
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That's strange. You must be have at least one part because you cant sell it

Do you mean all of your part is gone and you cant buy anything because your money and tokens are gone too? very strange :o

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 Post subject: Re: please elp me
PostPosted: Sun May 31, 2015 3:05 pm 
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Hey there,

Please check your other mechs (you have three) to see if there's any items on those.

As there's no bug causing this problem and this is pretty much exactly what people do who try to brick an account (buy parts, fuse it all into one part...), there's nothing we can do. Perhaps see if anyone in your family, or perhaps a friend, could have accessed it.

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