Forum rules
Please only post here if you are in need of help, or have information that can potentially aid someone in need of help.
 |
Page 1 of 1
|
[ 8 posts ] |
|
| Author |
Message |
|
HarukaFirelance
|
Post subject: I lost my tokens!  Posted: Sun Apr 24, 2016 12:26 pm |
|
| Private |
 |
|
Joined: Mon May 11, 2015 1:38 pm
Posts: 3
|
|
So I was able to acquire up to 95 tokens thanks to the sub special and completing a few missions. Before all of that I had only 12 tokens
The problem came when attempting to buy an item worth 60 tokens the game crashed due to other applicatons running in the background. When I re-opened the game my tokens went back to twelve and I didn't have the item.
I'm using the Android version and I've already cleared the cache, but nothing happened.
How can I fix this?
|
|
| Top |
|
|
Alexander
|
Post subject: Re: I lost my tokens! Posted: Sun Apr 24, 2016 1:01 pm |
|
Joined: Wed Jun 03, 2009 6:41 am
Posts: 4589
Location: The Netherlands
Gender: male
|
HarukaFirelance wrote: So I was able to acquire up to 95 tokens thanks to the sub special and completing a few missions. Before all of that I had only 12 tokens
The problem came when attempting to buy an item worth 60 tokens the game crashed due to other applicatons running in the background. When I re-opened the game my tokens went back to twelve and I didn't have the item.
I'm using the Android version and I've already cleared the cache, but nothing happened.
How can I fix this? Hey there, have you cleared your cache and checked your inventory? When you buy an item, it should be taken care of on our servers, which means the item should be there.
_________________
Best Regards,
Alexander
Product Manager
Battle Dawn
Skype: dreamerofdestruction
|
|
| Top |
|
|
HarukaFirelance
|
Post subject: Re: I lost my tokens! Posted: Sun Apr 24, 2016 1:25 pm |
|
| Private |
|
|
|
Joined: Mon May 11, 2015 1:38 pm
Posts: 3
|
Alexander wrote: HarukaFirelance wrote: So I was able to acquire up to 95 tokens thanks to the sub special and completing a few missions. Before all of that I had only 12 tokens
The problem came when attempting to buy an item worth 60 tokens the game crashed due to other applicatons running in the background. When I re-opened the game my tokens went back to twelve and I didn't have the item.
I'm using the Android version and I've already cleared the cache, but nothing happened.
How can I fix this? Hey there, have you cleared your cache and checked your inventory? When you buy an item, it should be taken care of on our servers, which means the item should be there. Wait, wha...? With all my respects sir, but have you even read the description? I said I've already done that
|
|
| Top |
|
|
Alexander
|
Post subject: Re: I lost my tokens! Posted: Mon Apr 25, 2016 2:12 pm |
|
Joined: Wed Jun 03, 2009 6:41 am
Posts: 4589
Location: The Netherlands
Gender: male
|
HarukaFirelance wrote: Alexander wrote: HarukaFirelance wrote: So I was able to acquire up to 95 tokens thanks to the sub special and completing a few missions. Before all of that I had only 12 tokens
The problem came when attempting to buy an item worth 60 tokens the game crashed due to other applicatons running in the background. When I re-opened the game my tokens went back to twelve and I didn't have the item.
I'm using the Android version and I've already cleared the cache, but nothing happened.
How can I fix this? Hey there, have you cleared your cache and checked your inventory? When you buy an item, it should be taken care of on our servers, which means the item should be there. Wait, wha...? With all my respects sir, but have you even read the description? I said I've already done that Apologies, seems I read over it. Where any of the tokens obtained through persona.ly/supersonic? It shouldn't be technically be possible for items to not deliver while tokens are substracted (not without the game going off for everyone (for 10 mins to some hours) and an error appearing in our logs). We gave out boxes for the sub special (no tokens). By missions do you mean Achievements? However, it might be the case that the tokens were substracted on the server before you even tried to buy the items - and it caused your game to be out of sync. E.g. by someone else on your account, or one of the services we use retracting.
_________________
Best Regards,
Alexander
Product Manager
Battle Dawn
Skype: dreamerofdestruction
|
|
| Top |
|
|
KPUMUHAJl
|
Post subject: Re: I lost my tokens! Posted: Wed Apr 27, 2016 6:25 am |
|
| Private |
|
|
|
Joined: Mon Apr 11, 2016 8:33 am
Posts: 1
|
|
| Top |
|
|
robbinsa22a
|
Post subject: Re: I lost my tokens! Posted: Fri May 13, 2016 8:27 pm |
|
| Private |
|
|
|
Joined: Thu Apr 28, 2016 9:35 pm
Posts: 4
|
KPUMUHAJl wrote: ... oh yeah i almost forgot.a useless thing if anyone wants it
Last edited by robbinsa22a on Sun May 15, 2016 8:21 pm, edited 1 time in total.
|
|
| Top |
|
|
lexarrr6
|
Post subject: Re: I lost my tokens! Posted: Sun May 15, 2016 1:06 am |
|
| Private |
|
|
|
Joined: Fri May 13, 2016 4:25 am
Posts: 1
|
|
Alexander, good day. Since yesterday I have just gone 142 of the token. How to be? Started playing the day before and after such interest, as you know has not increased. Will solve the problem.
|
|
| Top |
|
|
Alexander
|
Post subject: Re: I lost my tokens! Posted: Sun May 15, 2016 11:52 am |
|
Joined: Wed Jun 03, 2009 6:41 am
Posts: 4589
Location: The Netherlands
Gender: male
|
lexarrr6 wrote: Alexander, good day. Since yesterday I have just gone 142 of the token. How to be? Started playing the day before and after such interest, as you know has not increased. Will solve the problem. HEy there, Could you explain? Did you lose tokens? or gain them?
_________________
Best Regards,
Alexander
Product Manager
Battle Dawn
Skype: dreamerofdestruction
|
|
| Top |
|
|
|
Page 1 of 1
|
[ 8 posts ] |
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum
|
|
