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elfelipe · **Joined:** Tue Sep 01, 2015 2:59 am **Posts:** 18

I have not received any help since I reported my problem.
I even gave my password to me false accusations.
Moderators do not provide any help, I hope that you will improve in the future.
Thank you

ImaBoss696974 · **Posted:** Mon Sep 28, 2015 12:28 am

elfelipe wrote:

I have not received any help since I reported my problem.
I even gave my password to me false accusations.
Moderators do not provide any help, I hope that you will improve in the future.
Thank you

What do you need help with?
You dont always have to go to the staff for help, There are allot of friendly players who are on the forum allot, And they would be willing to help out (:

elfelipe · **Joined:** Tue Sep 01, 2015 2:59 am **Posts:** 18

ImaBoss696974 wrote:

elfelipe wrote:

I have not received any help since I reported my problem.
I even gave my password to me false accusations.
Moderators do not provide any help, I hope that you will improve in the future.
Thank you

What do you need help with?
You dont always have to go to the staff for help, There are allot of friendly players who are on the forum allot, And they would be willing to help out (:

you can not help.
magically my account no longer exists and do not give me concrete explanations.
Thank you

Alexander · **Posted:** Mon Sep 28, 2015 9:39 am

This topic concerns an account activation, which we simply do not (and will not) do unless evidence can be provided of account ownership.

I told you this before and I will tell you this again, we will not re-activate your account unless you get access to your original email or some other form of evidence. This is standard policy for security reasons.

Your account did not "magically" stop existing, it works as intended. This happens when the system believes your account may be compromise (most likely you tried changing your login details completely without being able to confirm in your old email), it's to prevent people from completely taking over an account, giving the original owner a chance to attempt to restore access.

You also need your username (as mentioned before) and we will not give this based on an email.

elfelipe · **Joined:** Tue Sep 01, 2015 2:59 am **Posts:** 18

Alexander wrote:

This topic concerns an account activation, which we simply do not (and will not) do unless evidence can be provided of account ownership.

I told you this before and I will tell you this again, we will not re-activate your account unless you get access to your original email or some other form of evidence. This is standard policy for security reasons.

Your account did not "magically" stop existing, it works as intended. This happens when the system believes your account may be compromise (most likely you tried changing your login details completely without being able to confirm in your old email), it's to prevent people from completely taking over an account, giving the original owner a chance to attempt to restore access.

You also need your username (as mentioned before) and we will not give this based on an email.

and I will say again to you, the mail is active force.
I'm just asking you the user name I forget. It's very simple

Alexander · **Posted:** Tue Sep 29, 2015 11:21 am

elfelipe wrote:

Alexander wrote:

This topic concerns an account activation, which we simply do not (and will not) do unless evidence can be provided of account ownership.

I told you this before and I will tell you this again, we will not re-activate your account unless you get access to your original email or some other form of evidence. This is standard policy for security reasons.

Your account did not "magically" stop existing, it works as intended. This happens when the system believes your account may be compromise (most likely you tried changing your login details completely without being able to confirm in your old email), it's to prevent people from completely taking over an account, giving the original owner a chance to attempt to restore access.

You also need your username (as mentioned before) and we will not give this based on an email.

and I will say again to you, the mail is active force.
I'm just asking you the user name I forget. It's very simple

If it "disappeared" its disactivated.

We do not give out usernames. It's standard policy and it's not going to be changed.

elfelipe · **Joined:** Tue Sep 01, 2015 2:59 am **Posts:** 18

Alexander wrote:

elfelipe wrote:

Alexander wrote:

This topic concerns an account activation, which we simply do not (and will not) do unless evidence can be provided of account ownership.

I told you this before and I will tell you this again, we will not re-activate your account unless you get access to your original email or some other form of evidence. This is standard policy for security reasons.

Your account did not "magically" stop existing, it works as intended. This happens when the system believes your account may be compromise (most likely you tried changing your login details completely without being able to confirm in your old email), it's to prevent people from completely taking over an account, giving the original owner a chance to attempt to restore access.

You also need your username (as mentioned before) and we will not give this based on an email.

and I will say again to you, the mail is active force.
I'm just asking you the user name I forget. It's very simple

If it "disappeared" its disactivated.

We do not give out usernames. It's standard policy and it's not going to be changed.

False, the account is active!
Search through the clans, because I had a clan and is visible.

Alexander · **Posted:** Tue Sep 29, 2015 4:36 pm

elfelipe wrote:

Alexander wrote:

elfelipe wrote:

[
and I will say again to you, the mail is active force.
I'm just asking you the user name I forget. It's very simple

If it "disappeared" its disactivated.

We do not give out usernames. It's standard policy and it's not going to be changed.

False, the account is active!
Search through the clans, because I had a clan and is visible.

That has nothing to do with it. Deactivated accounts can't be logged into nor can they be found in the "members" system of this forum. They still exist (including in clans).

We activate accounts if we are emailed with their username & preferably some evidence from the original registration email (my email is alexander @ tacticsoft dot net).

We do not give out usernames or any other information.

Forum rules

This game does not give guarantees