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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 5 posts ] 
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 Post subject: Forgot Password not working
PostPosted: Mon Sep 21, 2015 5:12 am 
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Joined: Sun Aug 09, 2015 8:27 am
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Hello Super Mechs, I have registered new account with username Petrichor, I am sure I have correctly inputted the right password. But it doesn't let me log in. I've tried the Forgot Password and said "Your password has been sent successfully to your original e-mail address." But I don't receive any mail about that. I hope it'll be fix. Thanks.


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 Post subject: Re: Forgot Password not working
PostPosted: Mon Sep 21, 2015 12:49 pm 
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Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
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Have you checked your spam folder? Are you 100% sure that you are looking in the same email account? Did you ever give your account details to anyone else? :?

If you are still having trouble then message back here as soon as possible.

_________________
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Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


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 Post subject: Re: Forgot Password not working
PostPosted: Tue Sep 22, 2015 4:55 am 
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I have checked my Spam messages a couple of time but there's none. I am really sure I am opening my email that is linked to that username. It is a recently created email and I don't give it to someone else. I am really grateful to have this solved. Thanks.

_________________
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Where there is Light, there is Shadow
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 Post subject: Re: Forgot Password not working
PostPosted: Tue Sep 22, 2015 4:40 pm 
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arber10 wrote:
I have checked my Spam messages a couple of time but there's none. I am really sure I am opening my email that is linked to that username. It is a recently created email and I don't give it to someone else. I am really grateful to have this solved. Thanks.



Could you try to do it through http://battledawn.com/forum ?

It's the same account system, we've had reports that it works better on that domain.

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Alexander
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 Post subject: Re: Forgot Password not working
PostPosted: Wed Sep 23, 2015 4:58 am 
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It worked! :D At first I was really confused, but the game account and site account is somewhat related. Here's what I did

1. Browsed this : http://www.battledawn.com/forum/viewforum.php?f=401 //noted myself it is "f=401" for battledawn and 404 for supermechs.

2. Clicked Login.
3. Clicked Forget Password.
4. Entered username and the email
5. Went to email and checked spam folder
6. Voila! It was there!
7. Click the first link to activate new password
8. Temporarily keep in mind the new password [You can change it later]
9. Done.

Thanks Alexander and ads126
Great job to both of you guys. It's worth waiting.

_________________
--------------------------- ARBER ----------------------------
Where there is Light, there is Shadow
----------------------------------------------------------------


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