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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 8 posts ] 
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 Post subject: Can't log in to super mechs (game)
PostPosted: Fri May 01, 2015 11:45 pm 
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I need help. I've sent off two new password activation's but can't log in to the game. Is it because I haven't played this in a while? I really want to play with my friends but this account had all my best mech. Can anyone help out please?


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 Post subject: Re: Can't log in to super mechs (game)
PostPosted: Sat May 02, 2015 3:23 am 
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koalasgorawr wrote:
I need help. I've sent off two new password activation's but can't log in to the game. Is it because I haven't played this in a while? I really want to play with my friends but this account had all my best mech. Can anyone help out please?


Please clear your cache and cookies or try another browser. It should work, then. :)

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 Post subject: Re: Can't log in to super mechs (game)
PostPosted: Sat May 02, 2015 4:19 am 
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I am also have the topic posters issue

I have reset my password which allows me onto the forum

But I still can not log into the game

I am using the iOS app on my ipad so can't do the suggested and clear cache etc


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 Post subject: Re: Can't log in to super mechs (game)
PostPosted: Sat May 02, 2015 4:27 am 
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As an update

Have also tried on chrome and Firefox and they won't let me in either.

Password does allow me onto this forum

I saw u were having an issue like this a while ago. But that appears resolved as no new posts for 4 days?

So in short my details are correct but I'm getting bad username and password on the iOS app, chrome and Firefox

App is updated to latest version btw


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 Post subject: Re: Can't log in to super mechs (game)
PostPosted: Sat May 02, 2015 8:37 am 
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kamujian wrote:
As an update

Have also tried on chrome and Firefox and they won't let me in either.

Password does allow me onto this forum

I saw u were having an issue like this a while ago. But that appears resolved as no new posts for 4 days?

So in short my details are correct but I'm getting bad username and password on the iOS app, chrome and Firefox

App is updated to latest version btw


That is very strange. And you cleared your cache & cookies on Chrome?

Could you perhaps reinstall the app?

If that doesn't resolve it, please email [email protected] with your username and any other information you may have.

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Alexander
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Battle Dawn

Skype: dreamerofdestruction


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 Post subject: Re: Can't log in to super mechs (game)
PostPosted: Sat May 02, 2015 7:40 pm 
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yeahs cleared cache/cookies and everything else on firefox and chrome.

will re install the App now and see how it goes.

thanks for the advice


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 Post subject: Re: Can't log in to super mechs (game)
PostPosted: Sat May 02, 2015 8:56 pm 
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reinstalling the App worked, browsers are sitll not working though but i only use the ipad

appreciate the help


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 Post subject: Re: Can't log in to super mechs (game)
PostPosted: Sat May 02, 2015 10:03 pm 
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kamujian wrote:
reinstalling the App worked, browsers are sitll not working though but i only use the ipad

appreciate the help


Odd about the browser thing, but good to hear you can play now.


Enjoy Super Mechs :)

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Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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