It is currently Tue Jul 22, 2025 9:51 am

All times are UTC - 5 hours



Forum rules


Please only post here if you are in need of help, or have information that can potentially aid someone in need of help.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 24 posts ]  Go to page 1, 2, 3  Next
Author Message
 Post subject: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:00 pm 
Private 1st class
Private 1st class
 Profile

Joined: Thu Mar 26, 2015 2:53 pm
Posts: 13
After I made this account, I got the premium account, but then the game froze on the arrow pointing to the item box. Does anyone know why this is happening? :(


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:11 pm 
Head Moderator
Head Moderator
User avatar
 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
Does this happen all the time or has it only happened once.

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:14 pm 
Private 1st class
Private 1st class
 Profile

Joined: Thu Mar 26, 2015 2:53 pm
Posts: 13
It happened when I bought the premium account then refreshed the page.


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:16 pm 
Head Moderator
Head Moderator
User avatar
 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
Did it all work fine after you refreshed the page?

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:17 pm 
Private 1st class
Private 1st class
 Profile

Joined: Thu Mar 26, 2015 2:53 pm
Posts: 13
I tried refreshing and clearing cache, still didn't work.


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:19 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
AstralKn1ght wrote:
I tried refreshing and clearing cache, still didn't work.

By doesn't work, do you mean it is freezing when you enter the packages page or...?

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:19 pm 
Private 1st class
Private 1st class
 Profile

Joined: Thu Mar 26, 2015 2:53 pm
Posts: 13
Yes, it freezes on the packages and I can't get out.


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:23 pm 
Head Moderator
Head Moderator
User avatar
 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
This sounds like a connection issue more than anything.

Does this only freeze for token packages or for SM credit packages as well?

EDIT: Would you mind providing a screenshot for us?

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:26 pm 
Private 1st class
Private 1st class
 Profile

Joined: Thu Mar 26, 2015 2:53 pm
Posts: 13
This is in the tutorial where you buy the item box. I will try to provide a screenshot as soon as possible, although basically it's just the regular screen but I cannot click on the item box, even though it says 'Available'.


Top
 

 Post subject: Re: Stuck on shop screen
PostPosted: Thu Mar 26, 2015 3:30 pm 
Head Moderator
Head Moderator
User avatar
 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
So when you click one of the boxes here http://prntscr.com/6lq1ja it won't do anything at all.

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 24 posts ]  Go to page 1, 2, 3  Next

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
cron

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl