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Telvoret · **Joined:** Wed Jul 06, 2016 4:07 pm **Posts:** 9

I played for a few minutes today, but the game froze. I refreshed and the issue started again.

I went to the link you provided in Chrome and it said 'Client is not up to date. Please clear temporary internet files or go to www.supermechs.com'

I tried it in FireFox and it said 'Dear player, this is SuperMechs development client. Your progress here will NOT be saved. Please go to www.supermechs.com'

Alexander · **Posted:** Fri Jul 15, 2016 5:50 pm

Telvoret wrote:

I played for a few minutes today, but the game froze. I refreshed and the issue started again.

I went to the link you provided in Chrome and it said 'Client is not up to date. Please clear temporary internet files or go to http://www.supermechs.com'

I tried it in FireFox and it said 'Dear player, this is SuperMechs development client. Your progress here will NOT be saved. Please go to http://www.supermechs.com'

Did it work though? The latter message is correct - it's purely to test if you can still connect to our servers there.

Telvoret · **Joined:** Wed Jul 06, 2016 4:07 pm **Posts:** 9

When I tried it in Firefox, the pop-up wouldn't close and I couldn't sign in. I don't have Firefox anymore though.
It seems the first time I login each day is fine, but the following times sometimes won't connect. Using Chrome Icognito often lets me connect, but not always.
Thank you for your help.

Alexander · **Posted:** Wed Aug 10, 2016 4:33 pm

Telvoret wrote:

When I tried it in Firefox, the pop-up wouldn't close and I couldn't sign in. I don't have Firefox anymore though.
It seems the first time I login each day is fine, but the following times sometimes won't connect. Using Chrome Icognito often lets me connect, but not always.
Thank you for your help.

Seems like a software issue of sorts..

Got a different device you could try?

Telvoret · **Joined:** Wed Jul 06, 2016 4:07 pm **Posts:** 9

I don't. Not sure why I have this problem as it's freshly installed.

BellatordeLumine · **Joined:** Fri Aug 05, 2016 4:34 pm **Posts:** 19

I had the same problem and I just did this:

1.-Clear the cache
2.-Turn off the firewall (I use AVG)
3.-Then I open Firefox (couldn't open the game)
4.-Open Chrome (and now I'm playing)

But I have other problem when I reached the level 15, 20 and 25 I didn't receive my packages, I just received my 10 tokens and my XP points. Please help me.

BellatordeLumine · **Joined:** Fri Aug 05, 2016 4:34 pm **Posts:** 19

Sorry, i've tried to delete this one.

SHNOUCK · **Joined:** Sun Jul 05, 2015 5:46 am **Posts:** 24

This is the way :

SHNOUCK wrote:

It's a bug :

close your chrome, iE etc...

And try again; take care there is not another program runs like youtube or a peer to peer.

Have fun.

You can also try on private navigation.

Have fun.

MrOneTwoo · **Posted:** Thu Aug 11, 2016 11:26 am

Log out every time you close the page. You can log in once a day because the server restart every day (so it logs you out automatically). You cant log in until the next refresh of the server. Thats why you have to log out every time when you leave the page so you can log in next time before the server restart. It should work.

Alexander · **Posted:** Fri Aug 12, 2016 4:09 pm

MrOneTwoo wrote:

Log out every time you close the page. You can log in once a day because the server restart every day (so it logs you out automatically). You cant log in until the next refresh of the server. Thats why you have to log out every time when you leave the page so you can log in next time before the server restart. It should work.

That's definitely not how it should work :\ Points to some sort of cache issue along the road..

Thanks for telling us this and hopefully helping a few people with it. If this is the case for more people I'd love to hear anything else that helps instead.

Seems we've something to figure out

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