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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 3 posts ] 
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 Post subject: Tokens not delivered
PostPosted: Wed Aug 26, 2015 7:50 am 
Private 1st class
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Joined: Mon May 20, 2013 7:43 am
Posts: 12
I just bought 200 tokens but I have not received them. I have refreshed my browser but nothing. What to do?


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 Post subject: Re: Tokens not delivered
PostPosted: Thu Aug 27, 2015 1:15 am 
Second Lieutenant
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vicarious89 wrote:
I just bought 200 tokens but I have not received them. I have refreshed my browser but nothing. What to do?

Well, your transaction failed, so there's a few possibilities..

1. Your account balance does not meet the requirements for the purchase
2. You entered in the wrong details if paying by PayPal
3. Your internet may have cut out while making a purchase.

But, keep in mind, that..
When you buy a package, it redirects you to supermechs.com, even if the transaction was a failure or a success.

Plus, if you use a debit card, It Dosnt work with paypal every time.
Maybe your account only has a limited amount of purchase that can be done every 24 hours.

I'm not a professional with this, but if you need more help, scroll up the the top of the page, and you will see HOME FORUM CONTACT at the top left of the page, click on contact, and enter in your email so they can reply with help, enter in your subject, captcha for human verification.
And your message, I recommend including your username aswell (:


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 Post subject: Re: Tokens not delivered
PostPosted: Thu Aug 27, 2015 4:47 pm 
Site Admin
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vicarious89 wrote:
I just bought 200 tokens but I have not received them. I have refreshed my browser but nothing. What to do?


Hey there,

Very sorry to hear this. First of all, what payment method did you use?

Could you email us your transaction ID or similar identification? (support (insert at here) supermechs.com, or alexander (also insert @ here)@tacticsoft.net if you want to send it to me directly).


Then we can help you as fast as possible!


Thanks for supporting Super Mechs.

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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