The game stopped working all of a sudden.Besides freezing on please wait,
it also did not save the items i had earned from packages effectively losing
about 35.000 credits and some very good items.

Sorry to hear this!

Please try clearing your cookies and cache, tends to help with issues like this.

Thanks!

Same here ...

- lost 800 tokens (stick on "please" wait) during buying 2 Ultra Power Kits
- lost ALL items got from 2 Gold boxes
- lost items, which I tried to fuse into other items (stick also on "please wait")

I cleared all ... seems to be a bigger problem ... I wrote Liran ... I hope he is not in holidays

"Sry" thats all? Great support.
I WONT SPEND MONEY TO SUCH IGNORANT PROGRAMMER.
I just transfered 100 $ to you. Pls send them back. If you didnt received them: Sry, pls transfer it anyway. All I can say to this little problem.

I understand your frustrations, my apologies if I came across as uncaring. Often when items seem to disappear, what simply happened is that they "appear" gone client side due a cookie issue that comes from using multiple accounts, hence we suggest people clear cookies and cache.

If tokens disappeared, simply email us or post it to us and we will do what we can. We do however always ask that people try clearing first, as to prevent sending our devs out when not needed. They prefer improving the game.

If you lost anything, please clear cookies & cache, if that doesn't help, please email it to us, use the contact us form or make your own thread in this forum. Thanks!



He's not and I am certain he will research it and do what he can.

I'll pass it onto him on skype as well... forum pm's can be a bit spammy.

Sorry for the inconvenience!





Edit: The problem should be solved now, affected parties have been contacted.

Thanks!