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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 5 posts ] 
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 Post subject: I can´t login
PostPosted: Sat Jul 04, 2015 3:09 pm 
Private
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Joined: Sun Jan 01, 2012 9:54 am
Posts: 2
Hey,
today I came home from golf (this is absolutly inessential), I sat to the computer and want turn the SM. But I can´t reach the server.

The problem is, that I have started a 21 days challenge for 2 myth items. I don´t want loose the progres, because I won´t be on the internet from next month for the rest of the summer holiday.
Is the problem on my computer or the servers don´t work? What shall I do?

- Kuchanec

PS: Please, excuse my bad language.


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 Post subject: Re: I can´t login
PostPosted: Sat Jul 04, 2015 3:38 pm 
Lieutenant Major
Lieutenant Major
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Joined: Wed May 14, 2014 11:16 am
Posts: 1421
This is a server problem, happened the last time every day 1 or 2 times :!:

:(

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 Post subject: Re: I can´t login
PostPosted: Sat Jul 04, 2015 4:11 pm 
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Joined: Thu Jun 25, 2015 2:04 pm
Posts: 2
Gender: male
Same here I was logged in earlier and I bought the 7 day premium and now I can't login I've tried at least 10 times


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 Post subject: Re: I can´t login
PostPosted: Sun Jul 05, 2015 10:50 am 
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Joined: Sun Jan 01, 2012 9:54 am
Posts: 2
Okay, and can I get any compensations? I was in 6th day (i dont know it exactly) of the 21 day login challenge...


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 Post subject: Re: I can´t login
PostPosted: Mon Jul 06, 2015 6:08 pm 
Site Admin
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
Usually when it goes down it will be up again in the range of 5 minutes to an hour.

If you notice it's down for more than 5 minutes, please feel free to use the contact us form.

Also make sure to always clear cache & cookies - I can't say this enough. The server is only down for a very small portion of time per day, any other times some local problem is the usual cause!

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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