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 Post subject: Problems while logging in.
PostPosted: Thu Jul 02, 2015 12:47 pm 
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Joined: Mon Jun 29, 2015 1:21 pm
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First of all: I'm sorry if there is already a topic about this, if there is I coulnt find it.

Ok, I have a fairly good internet connection, but sometimes when I open the game, These things happen:
The game stays a lot on the connecting to server message, and after 1-2 minutes it makes available to put my username and password to log in. Then when I put them correctly it stays stuck on the connecting to server again, after some time it goes back to the log in page. Also, sometimes when I log in it glitches and makes the log in panel appear out of nowhere while I'm on the campaign map.

Please help.

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 Post subject: Re: Problems while logging in.
PostPosted: Thu Jul 02, 2015 2:47 pm 
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
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EndyEnder wrote:
First of all: I'm sorry if there is already a topic about this, if there is I coulnt find it.

Ok, I have a fairly good internet connection, but sometimes when I open the game, These things happen:
The game stays a lot on the connecting to server message, and after 1-2 minutes it makes available to put my username and password to log in. Then when I put them correctly it stays stuck on the connecting to server again, after some time it goes back to the log in page. Also, sometimes when I log in it glitches and makes the log in panel appear out of nowhere while I'm on the campaign map.

Please help.



This is strange... Could you try clearing your cookies and cache? It can cause problems in general.

Using multiple accounts by any chance?

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Alexander
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Battle Dawn

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 Post subject: Re: Problems while logging in.
PostPosted: Thu Jul 02, 2015 10:06 pm 
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Joined: Mon Jun 29, 2015 1:21 pm
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once my brother entered with his account.

But I'm on mobile.

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 Post subject: Re: Problems while logging in.
PostPosted: Sat Jul 04, 2015 10:01 am 
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
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EndyEnder wrote:
once my brother entered with his account.

But I'm on mobile.


Did he try it on the same device?

Please try reinstalling the app, if that doesn't solve it i'll ask around for you.

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Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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