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Please only post here if you are in need of help, or have information that can potentially aid someone in need of help.



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 Post subject: help
PostPosted: Fri Jun 12, 2015 10:56 am 
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Joined: Tue Jul 15, 2014 6:57 pm
Posts: 2
I would like to move my robots from account scfrangerjn1, password thoushaltnotsharethinepasswords to my new account sfcranger, password thoushaltnotsharethinepasswords to include all tech points and all other points I have earned. If you would please call me at 0102dontshareyournumber. Thank you for your time and attention in this matter.
Jeff Starr


Last edited by Alexander on Fri Jun 12, 2015 11:05 am, edited 1 time in total.
Please don't share passwords, it is against our terms of service. I've also removed your number for privacy reasons, please don't post passwords or numbers again.


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 Post subject: Re: help
PostPosted: Fri Jun 12, 2015 11:18 am 
Site Admin
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
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Hey there,


First of all, please never share your password. It is against our Terms of Service.

We would also like to ask you to refrain from sharing phone numbers, even if it is your own, through publicly available topics.


Second of all, we do not move mechs between accounts. There's technical and abuse problems with such actions.

I would like to ask you to choose one account and play on it, it's against our terms of service to use multiple accounts as well!


Thank you for playing Super Mechs.



Relevant ToS parts:
Spoiler:
2.1.3 Accurate and Secret Information: You shall provide Tacticsoft only with accurate information about yourself and shall keep Your User Account information, including password and other login information in utmost secrecy and shall be liable to any damage, direct or indirect arising from the misuse of Your User Account. Should You find that any personal information regarding Your User Account has been violated or disclosed, You shall immediately and without any delay (1) notify Tacticsoft of any unauthorized use of Your password and User Account; and (2) make intentional efforts to ensure that no other party misuses Your User Account thereafter.

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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 Post subject: Re: help
PostPosted: Fri Jun 12, 2015 1:40 pm 
Senior Moderator
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Joined: Wed Oct 22, 2014 5:27 pm
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You see, no wonder people get scammed all of the time!

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Bots Bashed: 4,956


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 Post subject: Re: help
PostPosted: Fri Jun 12, 2015 9:13 pm 
Maintenance & PR Team
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Joined: Mon Dec 29, 2014 3:00 am
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Ohhh.... Now I know why yesterday, when I was trying to read/click this forum, it says "You are not authorized to read this forum."

Hehe, at least after reading it, it made a little more sensible. :D

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This.... is.... me.

~3L-UZ: Luxx


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 Post subject: Re: help
PostPosted: Fri Jun 12, 2015 9:26 pm 
Second Lieutenant
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Joined: Mon Jun 25, 2012 3:22 am
Posts: 303
I believe it's only a mistake and that the player thought to post his problem on the forum probably thinking he'd receive help coming from here.

As a side not, if you owner of this thread, are having any problem concerning SuperMechs, contact this email including your problem: [email protected]

Thank you for playing! :)

-George


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 Post subject: Re: help
PostPosted: Sat Jun 13, 2015 8:52 am 
Site Admin
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100003765070161 wrote:
I believe it's only a mistake and that the player thought to post his problem on the forum probably thinking he'd receive help coming from here.

As a side not, if you owner of this thread, are having any problem concerning SuperMechs, contact this email including your problem: [email protected]

Thank you for playing! :)

-George


We can help with most problems at these forums as well, we can not however move mechs or items between accounts as I have explained.

It's simply not something we do, emailing that won't change that...

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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 Post subject: Re: help
PostPosted: Sun Jun 28, 2015 11:43 am 
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Joined: Fri May 09, 2014 11:27 am
Posts: 5
I have a problem!

My friend play supermechs with my gift key. BUT I DONT GET ANY REWARD!
his account has big level but i cant get my money and box!!! The bar of experience of his progress is not finished!


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 Post subject: Re: help
PostPosted: Sun Jun 28, 2015 11:50 am 
Maintenance & PR Team
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Joined: Mon Dec 29, 2014 3:00 am
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Location: Philippines, Angeles City
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crazyniger wrote:
I have a problem!

My friend play supermechs with my gift key. BUT I DONT GET ANY REWARD!
his account has big level but i cant get my money and box!!! The bar of experience of his progress is not finished!


First of all, please create a new topic and not link a problem inside of another topic.

Could you atleast give us any guesses upon what level is the player whom you gave your gift key?

Let me give you the required level to reach for a gift key to be finished.

Level 7- 5k Credits
Level 12 - 15k Credits
Level 16 - Golden Box

However, I am not sure about this because they nerfed the gift key rewards' level requirement to get an award.

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This.... is.... me.

~3L-UZ: Luxx


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