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 Post subject: Are still many problems with the game...
PostPosted: Mon Oct 06, 2014 10:40 am 
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1: You quickly move from one version to another version of the game, but the game still think many stability issues. I say we put up these issues first. It is unacceptable that a game found in version 5.5 to block and make so many problems.
2: Why were given two sets of prize in October 5?
3: The beta version of the game I can not test. Moves virtually alone. And when you pull the gun, the gun does not exist.
4: Why did you put drainers -9 instead of -12, and that so suddenly without any announcement?

Waiting for detailed answers.


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 Post subject: Re: Are still many problems with the game...
PostPosted: Mon Oct 06, 2014 12:27 pm 
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Supermechs is a free game, and we are doing whatever we can to make it better. Sometimes we make good decisions and sometimes maybe not. But this is what we do - try to make it better all the time.

About the two sets of prises - that was a bug. Sometimes we have bugs, and some bugs take us time to fix.

I didnt understand what you meant about "pulling the gun".

And I did announce about the drainers change, as I recently announced that they are going to be nerfed again.


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 Post subject: Re: Are still many problems with the game...
PostPosted: Mon Oct 06, 2014 3:05 pm 
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:)


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 Post subject: Re: Are still many problems with the game...
PostPosted: Tue Oct 07, 2014 6:01 am 
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liran wrote:
Supermechs is a free game, and we are doing whatever we can to make it better. Sometimes we make good decisions and sometimes maybe not. But this is what we do - try to make it better all the time.

About the two sets of prises - that was a bug. Sometimes we have bugs, and some bugs take us time to fix.

I didnt understand what you meant about "pulling the gun".

And I did announce about the drainers change, as I recently announced that they are going to be nerfed again.


1: Sorry Liran, but your game is not really free... This game cost more than triple AAA game... Some players put hundred of dollars to catch the best legendary weapons and/or another items... Gold item boxes thing seems like a big scam... You need to buy a few dozen gold box item, that you find what you are looking and sometimes it does not find any item that you need...
2:"pulling the gun" means that in the box where it should be the weapon to be fired, the box is empty, and I did not what to draw, so I can not go further in beta-testing-game


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 Post subject: Re: Are still many problems with the game...
PostPosted: Tue Oct 07, 2014 7:26 am 
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I am not sure you understand, but this game's income equals peoples' salaries, who work very very hard. Of course not everything in it is free. If it was, there would have been no game to play.

Also, for the latest character I am playing I have bought ONLY regular item boxes, and I am very satisfied with my mech. I'v reached rank 1 several times. It really is not too much to ask from a person who wants to advance faster to pay us money. And we force no one to pay, and we offer ALL items through regular credits using the item boxes.

If you don't think its fair, take a good look at other games, who are rarely as generouse as we are.


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 Post subject: Re: Are still many problems with the game...
PostPosted: Tue Oct 07, 2014 7:28 am 
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littlelost wrote:

1: Sorry Liran, but your game is not really free... This game cost more than triple AAA game... Some players put hundred of dollars to catch the best legendary weapons and/or another items... Gold item boxes thing seems like a big scam... You need to buy a few dozen gold box item, that you find what you are looking and sometimes it does not find any item that you need...
2:"pulling the gun" means that in the box where it should be the weapon to be fired, the box is empty, and I did not what to draw, so I can not go further in beta-testing-game


to 1. a free-to-play game means by definition: you get a fully functional game that you can play for free but you CAN pay for additional content. Its a well known business model for many games. The opposite would be pay-to-play (like you mentioned its often use by triple AAA video games, where you have to pay before you can play it)
If a f2p game is badly balanced it can become a pay to win game, but this isn't happening on supermechs. We have dozens of top players who didn't spend money yet.
You are not forced to buy a gold item box, its just an offer to pay some tokens to get a higher chance of legendary items. If you don't want to do - fine! It may take some more time to get them in the small item box but they are there.

to 2. It seems that there is a bug on the dev server. It doesn't happen to all players. Please clear cache and cookies and try again with a "new player".
A screenshot would help us in case it happens again.

Thank you!


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 Post subject: Re: Are still many problems with the game...
PostPosted: Tue Oct 07, 2014 9:03 am 
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Ilona wrote:
littlelost wrote:

1: Sorry Liran, but your game is not really free... This game cost more than triple AAA game... Some players put hundred of dollars to catch the best legendary weapons and/or another items... Gold item boxes thing seems like a big scam... You need to buy a few dozen gold box item, that you find what you are looking and sometimes it does not find any item that you need...
2:"pulling the gun" means that in the box where it should be the weapon to be fired, the box is empty, and I did not what to draw, so I can not go further in beta-testing-game


to 1. a free-to-play game means by definition: you get a fully functional game that you can play for free but you CAN pay for additional content. Its a well known business model for many games. The opposite would be pay-to-play (like you mentioned its often use by triple AAA video games, where you have to pay before you can play it)
If a f2p game is badly balanced it can become a pay to win game, but this isn't happening on supermechs. We have dozens of top players who didn't spend money yet.
You are not forced to buy a gold item box, its just an offer to pay some tokens to get a higher chance of legendary items. If you don't want to do - fine! It may take some more time to get them in the small item box but they are there.

to 2. It seems that there is a bug on the dev server. It doesn't happen to all players. Please clear cache and cookies and try again with a "new player".
A screenshot would help us in case it happens again.

Thank you!


ok I cleared. I understand. I do not expect the game administrators to impersonate me. But you're right ...


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 Post subject: Re: Are still many problems with the game...
PostPosted: Tue Oct 07, 2014 10:48 am 
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Ilona wrote:
littlelost wrote:

to 2. It seems that there is a bug on the dev server. It doesn't happen to all players. Please clear cache and cookies and try again with a "new player".
A screenshot would help us in case it happens again.

Thank you!


I clear cache and cookies , and same problem. I make screenshot. How I can atach screenshot here ?


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 Post subject: Re: Are still many problems with the game...
PostPosted: Tue Oct 07, 2014 12:31 pm 
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thats great!

Send to [email protected] or to me at [email protected]

Thanks!


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 Post subject: Re: Are still many problems with the game...
PostPosted: Tue Oct 07, 2014 1:13 pm 
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Addressing the free to game play problem, this game has a healthy balance of possibilities with for free to play players and rewards for players wishing to pay.

As far as paying goes, I've only spent around $5 for a level 15 part (back when there were levels) and a couple fusion packs. With the new update none of these were relevant, yet I've still been able to build 2 mechs, one of which competes very well. Yes it takes some time to get parts for the mechs, but that is what makes the game so interesting for the free to play players. You have to work with what you've got which at times can be challenging, but then becomes rewarding when you manage to build something strong.

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